Cookie Policy

Welcome to Anisa!

Our data is: Anisana bvba, Oostkerkestraat 6, 8340 Damme, Belgium. Company number BE0695.942.138 (hereinafter "Anisana", "we" or "us").

1. Notice

This cookie policy describes how Anisana uses 'cookie' technology via its websites, mobile applications, web shops, wireless (wifi, bluetooth) networks, software or other online products and services (hereinafter “Online Services”).

A cookie is a text file that is placed by the server of a website in the browser of your computer or on your mobile device when you consult the website or another online environment. The cookie contains a unique code that allows your browser to be recognized during your visit to the website (a so-called 'session' cookie) or during subsequent, repeated visits (a so-called 'permanent' cookie). Cookies can be placed by the server of the website you are visiting or by partners with whom this website cooperates. A website's server can only read the cookies it has placed itself, it has no access to other information located on your computer or mobile device. Cookies are stored on your computer or mobile device in the folder of your browser. The content of a cookie usually consists of the name of the server that placed the cookie, an expiration date and a unique numerical code.

In general, cookies make the interaction between the visitor and the website easier and faster and help the visitor to navigate between the different parts of a website. In addition, cookies offer the possibility to remember your preferences, either during your visit to the website or with a view to a subsequent visit. Cookies can also be used to make the content of a website or the advertising on a website more relevant to the visitor and to adapt it to his personal taste and needs.

Our "Cookie Policy" uses several analogous technologies, such as cookies, web beacons, pixels and GIF, all referred to as "cookies". We explain below which cookies we use and how you can control them. Please also read our privacy policy which sets out the rules we follow when we use cookies and when we process personal data that we have collected about you.

You have the option to agree or not to our cookie policy. If you do not consent, you will be able to access the public pages of the Online Services, but certain functions may be limited or impossible. You will find more information about this below.

2. Purposes

We may process the categories of cookies listed below for the purposes listed below through our Online Services. These purposes also include, as described in our privacy policy :

  • to make the use of the Online Services in general (web shop, mobile app, push notifications of the app, offers, promotions…) as safe, easy and user-friendly as possible and to optimize the user experience of the Online Services;

  • to create content through the online Services that is relevant to you and to provide information, promotions, products and services from Anisana and from Anisana partners and to integrate with other information, promotions, products and services of third parties;

  • to process for the purposes of advertising, marketing and direct marketing for commercial and promotional actions, products and services of Anisana and of partners and suppliers of Anisana.

3. Use of cookies for the Online Services

Anisana may use the following categories of cookies in the context of the Online Services:

Necessary cookies. these cookies are indispensable to be able to use our Online Services or certain parts of it. These cookies allow you, for example, to navigate between the different parts of the websites, to fill in forms, to place orders and to keep track of the contents of your shopping cart. Even if you wish to log in with your personal account, cookies are necessary to securely verify your identity before we grant access to your personal information. If you refuse these cookies, certain parts of the Online Services will not work or will not work optimally.

Connection cookies. These are cookies and metafiles that support the communication on the network (routing of the messages, encryption information,…).

Cookies for browser functionality or usability. Certain cookies memorize the dialogue language, or allow to personalize a page by taking into account previous searches or dialogues. The primary purpose of these cookies is to make the dialogues more user-friendly. They may also contain useful information, such as current purchases (shopping cart), the list of documents stored in a personal space, etc. These cookies are deleted after a browsing session or, on the contrary, they are saved to be supplemented or refreshed on subsequent visits.

Temporary and permanent cookies. Cookies exist only as long as the exchange or conversation lasts with the website (a maximum of a few hours) and they are deleted as soon as the internet user leaves the browser; they are called temporary cookies. The other cookies may have a longer defined lifespan or may have an expiration date; they are permanent cookies. They are only deleted by a new cookie from the server that created them, with a new expiration date if applicable. They can also be deleted if the user expressly takes action to do so by deleting the history or the software that monitors the cookies. These user actions do not necessarily delete all cookies and metafiles stored on the workstation.

First Party or Third Party Cookies. The cookies memorized during the dialogue can be managed by the visited Online Service, i.e. cookies specific to the visited Online Service (first party cookies). A cookie can also be specified by a different Online Service than the one visited. For example, the “I like” button on a page generates a cookie identified by Facebook; Facebook may read and change it at a later date. These cookies are called third party cookies; they may contain information about the open exchange, such as the Internet user's IP address, the address of the page visited or any other information. We may also use third party cookies for the very functionality of the exchanges, for example for webmail and other communications. Disabling the third party cookies by refusing the browser parameters may cause communication problems with the Online Services website. The third party cookies therefore allow personal data to be sent to third parties, either directly (e.g. through an active ingredient associated with a banner) or indirectly by placing cookies that are accessible to websites other than our own Online Services. These data transfers are implicit and happen during page loading.

Keyboard Friendly Cookies. The texts written on the keyboard to fill in forms are stored in cookies or in other metafiles stored on the computer: they make automatic text proposals (identification, address, passwords,…). This information remains available for the websites visited later. Various options exist in the browsers to control the storage of such information, the most certain being the use of a virtual keyboard.

Statistical or analytical cookies. These cookies collect information about the technical data of the exchange or about the use of the Online Services (pages visited, average length of visit,…) in order to improve their functioning. In principle, the data collected in this way is aggregated and processed anonymously, but may also be processed for other purposes.

Technical performance cookies. These are analytical cookies that carry technical information about the exchange that are useful, for example, for the proper routing of the pages on the net or to remember communication incidents or errors (in particular to count the number of incorrect authentications). This category also includes load balancing cookies with which requests can be distributed depending on the use made of the Online Services (pages visited,…). In principle, the data collected in this way is aggregated and made anonymous, but can also be used for other purposes.

The cookies of visit origin. Through the cookies that the user sends back, we know whether the visitor comes from another website (at the top of the request with a third party cookie) or if he continues his visit on the same site (at the top with the cookie specific to the website), so that we can determine the number of count pages read per visit. This also allows us to know the origin of the visit, for example the visits generated via a search on a search engine. So it is also a way to measure the effectiveness of the search engine hits. Most web hosts also journal these cookies to provide statistics to their customers.

Visit-on tracking cookies. Visiting cookies are our own cookies that allow you to follow the surfing route on the Online Services. They are useful for the development of the Online Services, to count kde liks or other functions that the visitor activated.

Consultation Number Cookies. The cookies exchanged with our Online Services contain the IP address of the user and thus information about the geographical location as well as other information. Consolidating this information makes it possible to catalog visitors and to analyze the so-called consultation rate of the Online Services. It is also a means of profiling visitors, by category or by IP address. The cookies from the origin of visits can also serve to further refine the view number cookies.

Tracking cookies. The third party tracking cookies are used by advertisers and other third parties to track browsing. They can accumulate at the Internet user's workstation and the Online Services and other websites and online environments compare them. This concerns checking your surfing behaviour. It is information that advertisers use to tailor their advertising based on, among other things, your suspected preferences and habits.

Advertising cookies. Many (commercial) websites and also our Online Services contain advertising messages, usually in the form of banners that store cookies at the workstation of the internet user. These cookies can be generated by the page itself when the banner is displayed during a cursory scrolling of the screen or by explicit clicking. These cookies contain information about your surfing behavior and the aim is to offer you advertising that falls within your sphere of interest.

Reference cookies . We may also work with third parties to provide additional services. These third parties provide their own cookies generated by the partner site as third party cookies. The third-party advertisers and the other organizations thus use the visited website to create their own cookies to store information about the activities on the visited website. The third-party advertiser then uses this information to distribute advertising on the websites visited or on other websites with which this third party has concluded an agreement: other partners that they believe could be of interest to you, given the content you have consulted. The third-party advertisers may also use this information to measure the effectiveness of their advertising and to expand their field of control through cascade agreements. For example, the icons of social networks on an online shopping site indicate those networks access to the list of the shopper's purchases by using the reference cookies.

Cookies for multimedia carriers. A multimedia display that is understandable requires knowledge of multimedia parameters: the type of file to be downloaded, compression method used, duration of the display, dimensions of the display window, way in which intellectual rights are protected, etc. Such information is in principle anonymous and is provisionally stored on your workstation, without personal data.

Cookies for multimedia use . Most of the components that enable multimedia playback have functionalities for ease of use: remembering the recently viewed or listened to media, ranking in albums by author, etc. This information can be remembered in cookie form, in metafiles or managed in a more intelligent way within the database created at the user's workstation. This information data in itself is not personal data but can be reused for other purposes, for example to create a profile of the user (in particular to define his taste and type of behavior based on the media visited).

“Flash” or “LSO” cookies. If our Online Services use an “Adobe Flash Player” extension to play animations or video content, this extension generates special cookies (Local Shared Objects). These are cookies for multimedia carriers, but they also offer other cookies for multimedia use. These cookies are not managed by browser options.

Content Sharing Cookies . Social networks are many and varied, for example: Facebook, Google+, Twitter, Tumblr, Myspace, Linkedin, Viadeo, Xing. They usually offer content sharing buttons (like “like”, “g+1”, “Tweeter”, “YouTube”,…) and use cookies to provide their services. These cookies are managed by software modules, in particular plug-ins, which they make available themselves or which may or may not be provided free of charge by the developers. These modules are offered as proprietary or open source versions and do not necessarily provide a basic guarantee of legal compliance. Displaying these buttons implicitly generates various requests on the social networking sites and an information exchange, usually without the user's knowledge. This user-silent dialogue naturally generates standard communication cookies, which are specific to social networking sites but are third parties with regard to the displayed website that the internet user visits. In addition, a click on the button triggers a series of communications with the social network and associated cookies are used. Well, while that explicit click expresses consent to the button's known function, this is not necessarily the case for the underlying or hidden processing.

web beacon. The web bug has several names: web bug, web beacon, tracking bug, clear gif, pixel tag. It is a 1 pixel image, transparent and therefore invisible on the page. It covers the software code that brings together the functions of third party cookies, content sharing cookies and the reference cookie.

4. Cookie management

By using the Online Services, you consent to the use of cookies.

You can refuse the installation of cookies via your browser settings. You can also delete the already installed cookies from your computer or mobile device at any time. Each type of browser has its own way of managing cookies. The information can be found on the websites of Internet Explorer, Edge, Chrome, Safari and Firefox.

If you want to refuse the advertising cookies (eg from Google or Criteo), you can do this via the website http://www.youronlinechoices.com/

If you do not want to receive advertising based on your surfing behavior and the remarketing cookies, such as those from Google, you can change the settings of the Google Ads Preferences Manager. Google also recommends installing the Google Analytics Opt-out Browser Add-on.

If you agree to the use of cookies during a visit to the Online Services of Club Brugge, they can be used on subsequent visits to our Online Services.

If the cookies contain personal data, you can consult our privacy policy for more information.

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